Returns & Exchanges:

Our main goal here at Raybackdrop.com is to offer our customers a superb shopping experience from start to finish. If for any reason you are not satisfied, simply return your purchase in its original packaging along with your original packing slip, within 14 days of receipt, for a refund or exchange.

1. We'll also pay the return shipping costs if the return is a result of our error (i.e. incorrect or defective item). Your complete satisfaction is of most importance to us.

2. If the return is caused by the customer (product quality is no problem), the customer needs to pay the return shipping cost.

3. No-restocking to be charged to the consumers for the return of the product.

4. Returns must be made within 14 days of receiving orders. We will offer 100% refund only of products which are defected, or sent by mistake. If you found package damage, can refuse to accept.

All returned items should be sent to the below shipping address

Name: Chen Rong
Telephone: 0086 18272782124
Return Address: Zhao Zhuang Wen Ming LI, Wan Cheng District, Nan Yang, Henan, 473000, China.